Application Workflow

Application Workflow is a tool that you use to set up the planning process for each of your agency's application types.

An application type represents one kind of planning application that your agency handles. It includes information about the reviews, inspections, hearings, conditions, fees, and other data that your agency requires, as well as the code violations that can be used in its reviews and inspections. You also define an application type's milestones, which are important points in an application's planning process, and the criteria that can halt an application from advancing from one milestone to another.

Infor Public Sector organizes your application information into a tree structure. You can browse through the tree by expanding and collapsing nodes. You can arrange similar application types into application categories to make managing them easier. For example, you might have a category called Commercial that contains application types for shopping malls and business parks. After you've set up the planning process for an application type, members of your agency can use this information to perform their tasks, such as starting a new application, charging and collecting fees, and tracking the progress of an application.