Case InfoViewer tabs

Tab	Description
Summary	Optional tab that shows summary information about the current case. Whether this tab is available depends on your agency's configuration. If this tab is enabled for your agency, you can use My Infor Preferences to indicate whether you want to show it, and to configure the information that is displayed.
Case Information	Shows basic information about the case, such as the type of work, the square footage, and the declared value. To change the information that is displayed on this tab, click the Action button and select Change Job Description.
Code Violations	Used to record and view information on the code violations associated with a case. See Recording a code violation for a case.
Case Details	Shows any details that have been defined for the case type. You can use this tab to add case details. See Adding a case detail.
Reviews	Shows information on the reviews associated with the current case. You can use this tab to create a new review, and to record review results. You also use this tab to manage the plan copies associated with a case. See Creating a review.
Inspections	Shows information on the inspections associated with the current case. You can use this tab to create a new inspection, and to record inspection results. See Creating an inspection.
Hearings	Shows information on the hearings associated with the current case. You can use this tab to create a new hearing. See Adding a hearing.
Conditions	Shows information on the conditions associated with the current case.
Fees	Used to manage the fees associated with the current case. Note that the fee functionality varies depending on whether your agency is using CDR Billing or CDR without Billing.
Contacts	Shows information about each contact associated with the current case.
Sites	Used to view site information for a case.
Employees	Used to record and view information about the agency employees who worked on the case. See Recording employee involvement for a case.
Related Records	Shows information on any other applications and cases associated with the current case.
Logs	Used to record and view log entries for the current case, and to view the status log. Infor Public Sector generates a status log each time the case's status or milestone changes.
Attachments	Used to add attachments to an case.

Summary

Optional tab that shows summary information about the current case. Whether this tab is available depends on your agency's configuration.

If this tab is enabled for your agency, you can use My Infor Preferences to indicate whether you want to show it, and to configure the information that is displayed.

Case Information

Shows basic information about the case, such as the type of work, the square footage, and the declared value. To change the information that is displayed on this tab, click the Action button and select Change Job Description.

Code Violations

Used to record and view information on the code violations associated with a case.

See Recording a code violation for a case.

Case Details

Shows any details that have been defined for the case type. You can use this tab to add case details.

See Adding a case detail.

Reviews

Shows information on the reviews associated with the current case. You can use this tab to create a new review, and to record review results. You also use this tab to manage the plan copies associated with a case.

See Creating a review.

Inspections

Shows information on the inspections associated with the current case. You can use this tab to create a new inspection, and to record inspection results.

See Creating an inspection.

Hearings

Shows information on the hearings associated with the current case. You can use this tab to create a new hearing.

See Adding a hearing.

Conditions

Shows information on the conditions associated with the current case.

Fees

Used to manage the fees associated with the current case. Note that the fee functionality varies depending on whether your agency is using CDR Billing or CDR without Billing.

Contacts

Shows information about each contact associated with the current case.

Sites

Used to view site information for a case.

Employees

Used to record and view information about the agency employees who worked on the case.

See Recording employee involvement for a case.

Related Records

Shows information on any other applications and cases associated with the current case.

Logs

Used to record and view log entries for the current case, and to view the status log. Infor Public Sector generates a status log each time the case's status or milestone changes.

Attachments

Used to add attachments to an case.