Account contacts
Every account has one or more contacts associated with it. You must
specify a contact when you create an account, and you can use the Manage Account page to
add additional contacts.
The contacts associated with an account can be assigned different roles. The primary role is the responsible party, also known as the account owner. This is the contact who is responsible for a paying bills on the account. An account can have one or more responsible parties. Other contacts can be designated to receive copies of bills, or to receive account notices.
You can also add internal contacts. Internal contacts are employees who are responsible for accounts in one way or another.