Reviewing NSF payments

After you've investigated unresolved or exception payments, you can mark them as reviewed so that Infor Public Sector won't continue to show them in the Lookup. Note that reviewed payments aren't necessarily resolved. Marking payments as reviewed removes them from the Lookup grid so you can focus on the payments you haven't reviewed yet. You can also show reviewed payments if necessary.

  1. Select Billing > Payment > Lookup NSF Import.
  2. If you're searching an import file, select the Unresolved tab or the Exceptions tab after you complete your search.
  3. If you're searching individual payments, select Unresolved - Pending Reviewed from the Status list before you click Search.
  4. Select each payment you've reviewed in the grid, and then click Review above the top right corner of the grid.
    Infor Public Sector marks the selected payments as reviewed and removes them from the grid. If you're searching an import file, you can see reviewed payments that aren't resolved by checking Show Reviewed on the Unresolved tab. If you're searching individual payments, you can select Unresolved - Reviewed from the Status list and click Search to see these payments.