Adjusting a bill to zero

When you adjust a bill to zero, Infor Public Sector adjusts all unpaid line items to 0. The bill and all line items are then marked as paid.

Note that you can also reverse a bill. The difference is that adjusting a bill to zero only affects the unpaid balance. Reversing a bill reverses all payments and credits that have been applied to the bill, sets all line items to 0.00, and resets the charges so they can be billed again. A bill that has been adjusted to zero is marked as paid, so it won't be billed again.

  1. Load the bill you want into the Bill InfoViewer.
    You access the Bill InfoViewer by clicking the Bill # link for the bill on any form that shows the link.
  2. Click Adjust Bill to 0 in the upper right corner of the viewer.
    Infor Public Sector shows a dialog box asking if you're sure you want to adjust the bill to zero.
  3. Click Yes.
    Infor Public Sector creates adjustment transactions to bring all unpaid line items associated with the bill to 0.00. You can use the Line Item tab to review these adjustment transactions, or you can look them up using Lookup Transactions.