Collections Setup

Collections Setup defines how Infor Public Sector handles accounts that have been sent to collections, as well as accounts that have liens.

Like Delinquency Setup, Collections Setup consists of a set of milestones that define different actions to be taken for accounts in collections, such as adding one-off charges or creating service requests to turn off account services. The milestones also include rules that define how and when accounts can move to other milestones.