User files for migration

User files and site files are migrated separately. Generally, site files are core files such as configurations and assemblies for agency business objects, while user files are user-generated files that are stored in the application directory, such as PDFs created by a correspondence process.

See Site files for migration.

To copy user files you must first place them in the CloudMigration\UserFiles\ReadyToCopy folder in the Batch Manager installation directory on your on-premises application server. The directory structure within the ReadyToCopy will be followed within the File Explorer in the destination site. The files will be placed in the corresponding directories if they already exist, and new directories will be created as needed.

Note: Due to a limitation in the File Explorer API, any custom directories that are added under the Root folder will not be migrated, and an error will be added to the log. To migrate custom directories, place them in the Custom folder instead.

When the process is complete, the files are moved to the CloudMigration\UserFiles\Copied folder in the Batch Manager directory.

Exclusions

Not all of the files that you place in the ReadyToCopy folder will be copied to the multi-tenant site. Certain file extensions and certain directories are excluded from the process.

These file extensions are not copied:

  • .aspx
  • .bat
  • .dll
  • .exe
  • .java
  • .js
  • .php

This table shows the directories that are not copied. The left column shows the name of the directory in the File Explorer in Infor Public Sector, and the right column shows the corresponding directory in the application directory on the server.

File Explorer Application directory
Asset Inspection Exchange Data Files DataFiles\AssetInspectionExchange
Asset Inspection Exchange Data Template DataTemplates\AssetInspectionExchange
CTT Data Core\ConfigurationTransferApplet\Data
DMT Data DataFiles\DefinitionManager\TransferRuns
DMT Packages DataFiles\DefinitionManager\Packages
Log Log