Unapproving a meter reading
After you've searched for readings to review, Infor Public Sector shows those that are approved and ready to bill on the Approved tab. Depending on your reading review setup, some readings may have been automatically approved, such as readings considered to be in the normal range, and others may have been manually approved after review.
If you decide that an approved reading requires additional examination, you can unapprove it. You can unapprove readings in three different ways:
- To unapprove an individual reading, click the Unapprove link in the Approval column.
- To unapprove multiple readings, select the desired readings and click the button in the top right corner of the grid.
- To unapprove all readings simultaneously, click the Unapprove All link above the grid.
When you unapprove a reading, Infor Public Sector moves it from the Approved tab to the Exceptions or Acceptable tab, depending on the reading.