Correspondence output

After correspondence schedules are added, the correspondence output is handled by a Correspondence Schedule task that you must set up in the Batch Manager. This task has two separate stages: in the first stage the correspondence output is created, and in the second stage it is sent to the recipients. Each time it runs, the Correspondence Schedule task executes the next stage in the process for each eligible schedule.

Note: You should only set up one Correspondence Schedule task in the Batch Manager. This task handles the output for all types of correspondence.

The steps in the Correspondence Schedule task can be scheduled to run together, or they can be separated by one or more days. For example, you might want to send correspondence two days after it is created so that you have time to check the output for errors.

These intervals are specified in the Create After Days and Send After Days fields in Lookup Correspondence Process Setups.

For example, suppose you have set up a delinquency run process to create correspondence after two days, and then send the correspondence after another two days. When a schedule is added, Infor Public Sector will wait two days and then create the correspondence the first time the Correspondence Schedule task runs after the two days have passed. When the task runs again after another two days have passed, Infor Public Sector will send the correspondence.