Billing processes

Certain processes in Infor Public Sector Billing use keywords and templates for data export and import.

A collections export run outputs a list of delinquent accounts to be delivered to a collections agency. Each run is based on a collections export setup, which specifies the template to use and the directory where the output file will be written.

To define collections export setups, use Lookup Collections Export Setups. You can also define a new setup when you create a collections export run. Specify the template in the Export File Template field. The available templates that are displayed in the list are defined in the Billing configuration in the Configuration Editor.

For direct debit, the export template that is used to create the ACH (Automated Clearing House) file is specified in the ACH Format File field in Direct Debit Setup. When you create a direct debit run, Infor Public Sector will use the template and the output directory specified here for the ACH file.

Payment import is similar to collections export. You define a list of available import templates in the Billing configuration, and you can then use Payment Import Setup to associate a template with an import file path. When you create a payment import run, you must also specify the name of the file in the import directory that contains the payment information you’re importing.

NSF import, finally, is also similar to collections export and payment import, with a list of available templates defined in the Configuration Editor and a template associated with an import file path in NSF Import Setup. The main difference is that you can only define a single NSF import setup record in Infor Public Sector. You can define multiple collections export and payment import setups.