Correspondence

The term "correspondence" in Infor Public Sector refers to a set of related processes that export correspondence using data from the database, such as generating utility bills for customers.

To define the content and format of correspondence, you must first set up general reports in the Reports Manager. You then use define correspondence processes, such as bill output, that specify which general reports to use.

Depending on the type of correspondence, the correspondence process setups are then linked to other setup records in Infor Public Sector. For example, to indicate how correspondence will be generated for a bill type you specify a correspondence process in the Correspondence Setup field in the Bill Type Setup form.