License Workflow

A license type represents one kind of business license that your agency handles. It includes information about the licenses, reviews, inspections, conditions, fees, and other supporting information that your agency requires, as well as the code violations that can be used in its inspections and reviews. You also define a license type's milestones, which are important points in a license's licensing process, and the criteria that can halt a license from advancing from one milestone to another.

Infor Public Sector organizes your license information into a tree structure. You can browse through the tree by expanding and collapsing nodes. You can arrange similar license types into license categories to make managing them easier. For example, you might have a category called Food that contains license types for wholesale, retail, restaurant, and mobile restaurant businesses. After you've set up the licensing process for a license type, members of your agency can use this information to perform their tasks, such as starting a new license, recording inspection results, charging and collecting fees, and tracking the progress of a license.