Content Manager changes

In the Content Manager, you must update the Address Search Results grid in Call Center to use the correct address format for your region. To make these changes, open the Content Manager and browse to the Address Search Results node under Citizen Relationship Management > Call Center > Call Center > Call Center > Main Page > Tab Pane Items. Then click the page thumbnail to the right to open the Page Editor.

In the Page Editor, click the grid to show the grid properties. Under Value, click the button to the right of the Columns property (labeled 14 Items) to edit the columns.

To localize the grid, you must change the business object properties that several of the columns are bound to. To change the binding, select the column and click the button to the right of the Bind property under Value. Then select the correct property from the tree in the Grid Column Bind Selection dialog box. For some regions you must also change the display names of some of the grid columns.

The tables below list the columns that must be modified for different regions.

Canada

Column Bind Display Name
Suffix (gridColumn6) Address.StreetSuffix.Code
State (gridColumn10) Address.Province Province
Zip (gridColumn11) Address.PostalCode Postal Code

UK

Column Bind Display Name
Street No (gridColumn3) Address.HouseNumber House No
To Number (gridColumn12) Address.HouseNumberHigh
Sub (gridColumn4) Address.SubUnitHouseName Sub Unit
City (gridColumn9) Address.Town Town
State (gridColumn10) Address.County County
Zip (gridColumn11) Address.PostCode Post Code

Australia

Column Bind Display Name
Street No (gridColumn3) Address.HouseNumber House No
To Number (gridColumn12) Address.HouseNumberHigh
Suffix (gridColumn6) Address.StreetType Street Type
Sub (gridColumn4) Address.Flat Flat
City (gridColumn9) Address.Suburb Suburb
Zip (gridColumn11) Address.PostalCode Postal Code
Street # 2 Type (gridColumn15) Address.Street2Type Street #2 Type
Street # 3 Type (gridColumn19) Address.Street3Type Street #3 Type

New Zealand

Column Bind Display Name
Street No (gridColumn3) Address.HouseNumber House No
To Number (gridColumn12) Address.HouseNumberHigh
Suffix (gridColumn6) Address.StreetType Street Type
Sub (gridColumn4) Address.Flat Flat
City (gridColumn9) Address.Suburb Suburb
Zip (gridColumn11) Address.PostalCode Postal Code
Street # 2 Type (gridColumn15) Address.Street2Type Street #2 Type
Street # 3 Type (gridColumn19) Address.Street3Type Street #3 Type