Mobile enhancements

This update includes these enhancements in the Infor Field Inspector mobile app:

  • The Android version of the app is now supported on Android 9.0 and 10.0.
  • The app has been updated so it can function in offline mode when the mobile device is connected to the Internet but not the agency's VPN.
  • There is a new option to select a point in the map in the mobile app and create a work order, service request, or case for the selected X and Y coordinates. You can also use the map in the work order, service request, or case viewer to change the location of a record by long pressing on the desired location.

    Setting a service request location

  • The work order viewer in the app has been enhanced to show tasks, safety messages, and standard operating procedures. The new Safety Messages, SOP, and Tasks tabs are shown if there are records to show. For example, if a work order's activity has safety messages, the Safety Messages tab is shown.
  • The lengths of the email fields in the mobile app have been extended to accommodate longer addresses. Also, the A/P name fields in the CDR modules have been expanded to accommodate up to 50 characters.