Reprocessing inbound messages

You can use Lookup Messaging Logs to reprocess inbound messages.

When you reprocess a message, Infor Public Sector uses a stored procedure in the database to reset the log status to PendingProcessing so that the Batch Manager will attempt to import the message again the next time it polls the inbox.

Note: If the import failed due to an error in the message's XML, you can modify the XML before reprocessing. To modify the XML, open the log in the InfoViewer, click the Message Xml tab, and click Edit.
  1. Select System > Lookup Messaging Logs.
  2. Look up the inbound logs that you want to reprocess.
  3. In the search results, select the messages that you want to reprocess.
  4. Click Action and select Reprocess Selected Message(s).