Working with work orders

There are several different ways you can open a specific work order record in the work order viewer.

  • If you're working with a work order query in the grid view, you can tap any item in the grid to open that work order.
  • If you're working with a query in the map view, tapping a work order once will show its location on the map. Tapping the work order a second time will open the record.
  • You can use the Search button at the top of the home screen to look up a work order by its ID.

    See Looking up records.

  • The Linked Work Orders tab of the work order viewer shows any other work orders that are linked to the current work order. You can select any work order in the list to open that record.
  • The Associated Work Orders tab of the service request viewer shows any work orders that are linked to the current service request. You can select any work order in the list to open that record.