The Map Drawer button is grayed out, or the map window is blank.

Check your GIS Map Drawer license. The server where Infor Public Sector is installed must have this license. Also, the logged in user must have the license to use Map Drawer.

Can Map Drawer link to multiple layers of the same asset type?

Yes. Add one dataset node for each layer in the MapDrawerDatasets configuration. Ensure that the alias is unique.

Can Map Drawer link to one layer that has multiple asset types?

Yes. Add one dataset node for each asset type in the MapDrawerDatasets configuration. Set datafilter field (COMPTYPE etc) and datafilter value (42 etc). Ensure that the alias is unique.

How do I prevent the map from closing after clicking on a command?

To prevent the map from closing after clicking on a command, find the Map Drawer node and command in Map Drawer config, set either a popup message such as “Location is set” for the command or set closemap property to false.

Unable to generate temporary class error.

error message

You must go to IIS Manager on the Infor Public Sector application server and see which user is in the identity tab of the application pool that the Infor Public Sector application uses.

checking the user for the application pool

In this case it was Local Service. You must then go to the %windir%\temp folder (most of the time c:\windows\temp) and add this user and give him the above permissions.

How do I track mapping services activity?

There are two ways to track all activity through the mapping services.

  1. Enter these xml statements in the IIS Web.config file. This will log to the MapServices.log directory at the mapping services root.
    <system.diagnostics>
    <trace autoflush="true" indentsize="4">
    <listeners>
    <add name="DefaultTextListener"
    type="System.Diagnostics.TextWriterTraceListener"
    initializeData="MapServices.log"
    traceOutputOptions="DateTime"/>
    <remove name="Default" />
    </listeners>
    </trace>
    </system.diagnostics>
    
  2. You can also view the log statements in real time by downloading and utilizing the DebugView application from this link:

http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx

Note: It is recommended that the Logging be removed and the DebugView tool disabled once the diagnostic process is complete to reduce system overhead.