Service Request InfoViewer tabs

This table describes each tab in the Service Request InfoViewer;

Tab	Description
Information	Shows general information about the service request and the request location.
Call Details	Shows the customer's contact information and any comments. You can also add additional calls to the service request. See Adding calls to a service request.
Inspection	Shows information about the service request inspection, such as the assigned inspector and the scheduled date. Any previous inspections for the service request are displayed in the Service Request Inspections grid.
Resource Usage	Used to record resource usage and costs for a service request. You can also view resource usage for any associated work orders. The associated work orders are displayed in the Associated Work Orders grid on the Associations tab. See Resource usage and costs.
Log	Used to record and view log entries for a service request.
Attachments	Used to add attachments to a service request.
Associations	Used to link service requests to other records, and to view associated records. Depending on the request type, service requests can be associated with work orders, code enforcement cases, asset inspections, one-off charges, incidents, and other service requests.
Details	Shows any service request details that your agency has defined.
Schedules	Used to schedule resources for a service request. See Scheduling resources.