Milestones

Individually, milestones define important points in the licensing process, such as when a license is filed or when a license is issued. Taken together, the milestones form the entire licensing process for a specific license type, from initial filing to completion. Infor Public Sector automatically moves licenses through each milestone and can stop a license from moving from one milestone to another based on criteria that you define.

You use the Milestones node in the License Types tree to define each milestone that a license type might pass through. A milestone typically consists of information about the milestone that follows it and a list of the status checks that control whether a license can advance to the next milestone. When defining the next milestone, you can specify a fixed milestone or write a formula to calculate what the next milestone should be. You can indicate that a milestone is the first or last in the licensing process and define standard operating procedures that members of your agency should follow for a license that is in that milestone. This information is displayed throughout Trade License when you view information about a license's milestone. You can also associate a milestone with license details, condition types, fee types, inspection types, and review types. These associations indicate when Infor Public Sector should add a license detail, condition, fee, inspection, or review to a license.