Deleting a case

You can use Lookup Cases to delete a case. If the case has no associated fees, Infor Public Sector will remove the case and all associated records from the database. If the case does have fees, Infor Public Sector will change the status to Deleted, but the record remains in the database and will still be displayed in the lookup results. All associated records except the fees are also removed from the database.

  1. Look up the case that you want to delete.
  2. Select the correct case in the Results grid.
  3. Click Action and select Delete Case.
    A dialog box is displayed asking if you want to delete the case.
  4. Click OK.