Confirming a payment

Depending on your agency's policies, you may have to manually confirm a Cash, Check, Credit, or Debit payment. A payment that has not been confirmed has a payment status of Awaiting and a fee status of Awaiting Confirmation. When you confirm a payment, Infor Public Sector changes the payment status to Paid and the fee status to Paid or Partially Paid. You can view the current payment status in the All Fees grid on the Fees subtab.

  1. Load the application you want in the Application InfoViewer.
  2. Select the Fees tab and the Transactions subtab.
  3. Click the Confirm Payment link above the Payment Transactions grid.
  4. Select the payment that you want to confirm and click Next.
  5. In the Confirm Amount field, specify the amount of the payment that you are confirming.
    The total amount of the payment is displayed by default.
  6. Click Confirm Confirm button.
    Infor Public Sector confirms the payment, updates the fee status and payment status, and shows a receipt of the payment confirmation. You can review the payment confirmation and click Print to print the receipt for your customer. Infor Public Sector also attempts to advance the application through its permitting process.