Cashiering overview

Infor Public Sector Cashiering provides the tools that your agency requires to accept and track customer payments, manage the drawers and registers used by your cashiers, and monitor drawer balances.

After cashiers are assigned to active cash drawers, they can begin accepting payments. When a customer approaches a cash register, the cashier can search for the customer's charges, accept the payment, and print a receipt. The Cashiering module is also used for online payments made in Dynamic Portal or Infor Rhythm for Civics.

Infor Public Sector creates a transaction record for the payment and for any other movement of funds during the period the cash drawer is in use. These transaction records give detailed information on each transaction, including the amount that was credited or debited, the cashier, and the cash register. Infor Public Sector uses cash drawers to track transactions.

To process credit card, debit card, or check payments, your agency must have a merchant account with a bank or other financial institution. When a customer pays with a check or card, Infor Public Sector sends the information using a secure protocol to a payment gateway, provided by another company, which will pass the transaction on to the bank or institution providing your agency's merchant account. The merchant account provider will process the card transaction and then notify the cash register that the payment was either successful or declined.