Unmatched payments

An unmatched payment is one that can't be matched to an existing account number in Infor Public Sector.

When a payment can't be matched to an account, you have two options: you can resolve the unmatched payment or you can transfer it to another account. For example, if the account number for a payment was entered incorrectly, you can transfer the payment to the correct account.

You can also create a suspense account to hold unmatched payments until they can be transferred or resolved. This allows unmatched payments to be reflected in the general ledger.

See Suspense accounts.