Applying an alert payment

If an account has a forceful Batch Payment Posting alert, Infor Public Sector will not post any payments to the account unless you apply them manually. You can use the Payment InfoViewer to apply a payment despite an alert.

  1. Load the payment you want into the Payment InfoViewer.
    You access the Payment InfoViewer by clicking the Trace # link for the payment on any form that shows the link.
  2. Click Apply Alert Payment.
    Infor Public Sector applies the payment to the account and changes its status to Applied. The Apply Alert Payment link is only displayed if you have the correct permission in Access Control.