Penalizing a line item

Even if you create most of your penalties by performing penalty runs on a regular basis, there may be times when you need to penalize a single line item. Infor Public Sector calls these one-off penalties. For example, if a customer's check bounces after you complete a penalty run, you might want to create a one-off penalty. You can also use the Bill InfoViewer to penalize an entire bill.

  1. Load the line item you want into the Line Item InfoViewer.
    You access the Line Item InfoViewer by clicking the Line Item link for the line item on the Bill InfoViewer's Line Item tab.
  2. Click Penalize Line Item in the upper right corner of the viewer.
    Infor Public Sector indicates that the penalty run was successful and shows the dollar amount of the penalty. Infor Public Sector creates a new penalty run record for the penalty that you can look up in Lookup Penalty Run.
  3. Click Close to close the dialog box.
    Infor Public Sector updates the appropriate balances on the Summary tab of the viewer to account for the new penalty.