Creating a delinquency run

  1. Select Billing > Delinquency > Create Delinquency Run.
  2. Select the type of delinquency run you're creating from the Process list.
    If you select Advancement of Accounts, the delinquency run will only include accounts that have already been assigned a delinquency milestone. Infor Public Sector will select all accounts that are in delinquency and advance qualifying accounts to the next milestone. If you select Entry Accounts, Infor Public Sector will only select accounts that are not currently in delinquency and assign them the appropriate milestone if they have unpaid bills of the type selected for the delinquency run. If you select Both, both processes will be run.
  3. Enter parameters at the top of the form to limit the accounts included in the delinquency run.
  4. Select the Check for Auto Decrement and Resolve check box to select for accounts that are eligible to have their delinquencies decremented or resolved.
    Accounts may be eligible to have their current delinquency milestone decremented, or to be resolved out of delinquency, based on payments received, adjustments, or reconciliation of credits and debits.
  5. Under Occurrence, select Immediately if you want the delinquency run to start right away, or select Scheduled to schedule the run for later.
  6. If you selected Scheduled, specify the date and time you want the delinquency run to start.
  7. Click Generate Generate button.
    A dialog box is displayed saying that the delinquency run was successfully scheduled for the present time or, if you entered a future starting date and time, for the date and time specified. Infor Public Sector also adds a delinquency run task to the Batch Manager. You can use the Batch Manager Log to select the status of the task.
  8. Click Close to close the dialog box.
    The Refresh button is displayed in the lower right corner of the form. If you left the Starting Date fields blank, you can click this button to see the current progress of the delinquency run.

    The first time you click the button after the delinquency run is complete, a message is displayed that the delinquency run has been added, including its delinquency run number and the duration of the process. You can click the Add Another Delinquency Run link to restore the blank Create Delinquency Run form. Click the Delinquency Run # link to view the delinquency run in the Delinquency Run InfoViewer.

    Note that if you specified a future date, the Refresh button will still be displayed, but the run won't start until the date and time you specified.