Entering a view bill formula

Because the bill information in the Bill InfoViewer is not laid out in the same way as on the printed bill, the InfoViewer includes a View Bill link that you can use to see an exact image of the bill as it was sent to the customer.

Depending on the bill type, the bill image is displayed in one of two ways. If customers' bills are saved in a directory on your network or on an external site, you can enter a formula in the View Bill field to return a URL or a UNC path. When you click the View Bill link in the InfoViewer, Infor Public Sector executes the formula defined for the bill type and shows the specified file.

If you do not enter a View Bill formula, the correspondence engine is used to create a bill image. Using a formula for the bill type can help to save system resources, because Infor Public Sector is not required to recreate a file that already exists in the system.