Unmatched payments

An unmatched payment is one that can't be matched to an existing account number in Infor Public Sector.

When a payment can't be matched to an account, you have two options: you can resolve the unmatched payment or you can transfer it to another account. For example, if the account number for a payment was entered incorrectly, you can transfer the payment to the correct account.

You can also create a suspense account to hold unmatched payments until they can be transferred or resolved. This allows unmatched payments to be reflected in the general ledger.

See "Suspense accounts" in the Infor Public Sector Billing Administration Guide.