Extensions

For all methods except GET Service List, Open311 for Infor Public Sector supports a non-standard Boolean parameter called extensions that you can use in request, response, and status notes formulas. The client app sets the value to True or False when sending an Open311 request. The formula can then use the value to determine how to process the request.

The extensions parameter is typically use to provide supplemental detail, in addition to the ones defined in the Open311 standard. For example, if extensions is set to True in a call to the GET Service Definition method, the response formula might provide additional information about the selected request type.