Outbound messaging

Infor Public Sector is responsible for placing outbound messages in the outbox (the COR_OUTBOX_ENTRY table), so workflow formulas are required to send messages on specified events. For some of the out of the box mappings, the formulas to send messages are written in the code, but in other cases you must use the Workflow Manager to create your own formulas.

The messaging formula specifies a business object and a verb, which Infor Public Sector uses to look up the correct mapping file in the Messaging configuration. The configuration also maps the business object to the correct noun, such as mapping the Hansen.Inventory.MaterialsManagement.Requisition object to the noun "Requisition."

Using the mappings defined in the mapping file, Infor Public Sector can then create the outbound message and add it to the SYSTEM.COR_OUTBOX_ENTRY table. A message log is added to the OUTBOXENTRYLOG table, and a copy of the message is added to the MESSAGEDATASTORAGE table, which is linked from OUTBOXENTRYLOG.

Another system, such as ION Connect, is responsible for monitoring the outbox and delivering outbound messages.

You can use Lookup Messaging Logs, or the Outbound Messaging Logs item in My Infor, to review errors and resubmit outbound messages.