Details

Infor Public Sector uses details to track additional information that your agency wants to record for a work order at a particular milestone, such as a list of hazardous materials that will be used in the work order or whether the work will be performed near a street with heavy traffic.

Details are associated with activities. Infor Public Sector shows these details throughout Work Management.

Activity details are personalized pieces of information that your agency records for a work order, such as a list of hazardous materials that will be used or whether the work will be performed near a street with heavy traffic. An activity detail is recorded in a detail page, which is an ascx file your agency creates using the Page Editor. The detail page is automatically linked to various forms, such as Create a Work Order and the Work Order InfoViewer.

You can use the Activity Details node in the Activities tree to define details for an individual activity. You can also use the Global Settings button at the top of the page to define detail pages for all work orders regardless of the activity. In each case you can specify the detail page to show and a formula that Infor Public Sector will use to determine whether to add the detail to a work order.