LOS calculations

Level of service (LOS) ratings represent the overall condition of an asset based on inspection data.

An LOS rating is a number representing an asset's condition on a scale defined by the agency. For example, an asset's condition might be rated on a scale of 1 to 5, with 5 being the best. The rating is calculated based on inspection indexes from completed inspections and a specified deterioration rate.

Note: Although asset indexes are usually calculated based on inspection results, you can also record them manually using the Life History tab of the asset InfoViewer.

LOS ratings are used for planning and budgeting. The condition of your assets is expected to deteriorate over time, so you can use LOS calculations to plan for future maintenance. Using the Level of Service Calculator, you can perform two main types of calculation:

  • You can set an LOS goal for your assets, and calculate the cost to reach that goal.
  • You can calculate the expected LOS of your assets based on a proposed budget amount.

Level of service calculations are based on LOS projects. Each LOS project specifies an asset group for which you want to perform LOS calculations, the inspection index that is used to calculate the LOS rating, and the rate at which the condition of the assets is expected to deteriorate. You can also specify an LOS goal for the assets in the project and an activity that can later be used to create a group project for the assets.

Calculating the cost to reach an LOS goal

In the first type of LOS calculation, you specify an LOS goal for a group of assets and then calculate the cost to reach that goal. The calculation is based on the current LOS of the assets, the deterioration rate, and the cost of repairing or replacing the assets.

Infor Public Sector will also show the difference between the required budget for the project and the amount of money that your agency has budgeted for each asset group. If the proposed budget is not enough to cover the costs for all the assets, Infor Public Sector shows the number of assets that can be upgraded and the percentage of assets that will remain below the LOS goal.

For example, if your public works agency is creating a budget for the repair and replacement of fire hydrants for the upcoming year, you can create an LOS project and specify a goal for the condition of the hydrants, such as 8 on a scale of 1 to 10. You can also specify the amount of money you expect to budget for the program. You can then use the LOS Calculator to estimate the amount of money required for the repair or replacement of all the hydrants and the percentage of hydrants that cannot be upgraded to meet your goal.

Calculating LOS based on a proposed budget amount

In the second type of LOS calculation, you specify a proposed budget amount and then calculate the expected LOS of a group of assets based on that amount. The calculation is based on the current LOS of the assets, the deterioration rate, and the cost of repairing or replacing the assets. If the budget is not enough to cover the costs for all the assets, Infor Public Sector shows the number of assets that can be upgraded with the proposed budget and the percentage of assets that will remain below the goal.

For example, if your public works agency is creating a budget for the repair and replacement of fire hydrants for the upcoming year, you can create an LOS project for the hydrants and specify a goal for the condition of the assets, such as 8 on a scale of 1 to 10. You can also specify the amount of money budgeted for the program. You can then use the LOS Calculator to estimate the number of hydrants that can be repaired or replaced to meet your goal and the overall level of service for the group of hydrants at the end of the repair and replacement program.