Limitations

There are some limitations to the changes that you can make to the standard Infor Public Sector pages in the Content Manager.

First, you cannot delete any of the out-of-the-box controls from the standard pages. If you want to remove one of these controls you should instead hide it by setting the Visible property to False.

Second, you cannot change the ID and Bind properties of the out-of-the box pages controls. You can change these properties on agency-defined controls, although we do not recommend changing the ID property.

Finally, these pages either cannot be modified in the Content Manager, or they have limitations to the modifications that can be made:

  • Additional search criteria are not supported on the Contact and Property Browser and the Asset Browser pages. If you add additional search fields they will be ignored.
  • In Billing, the only tab on the Manage Account page that can be personalized in the Content Manager is the Custom tab (Billing > Account > Account Information Viewer > Custom Tab Edit in the Menu Groupings tree). You must also use MAP Custom Tab in Billing Setup to show this tab. You can also use Manage Account Page Setup to personalize the Summary tab on the Manage Account page.
  • Also in Billing, the lookups for the import/export processes, such as Lookup Payment Imports and Lookup Collection Export Runs, can’t be changed.
  • Some of the asset InfoViewers include tabs that show associated assets, such as meters or backflow preventers that are connected to a service line. These Associated Assets tabs can’t be modified in the Content Manager.
  • You can make limited modifications in the Contact Lookup. Grid columns and edit boxes can be added, but any new grid columns must be bound, and the column ID must match the name of the column in the database. Also, new edit boxes can only be bound to Contact, Contact.Identity, Contact.License, or Contact.ContactType.
  • The only grids in Infor Public Sector to which you can add agency columns are the results grids in the lookups. Other grids do not show agency columns.
  • Under Resources, you can only make limited changes to the tab pane items for Data Bundle Setup. Grid columns cannot be altered, and you cannot make any changes to include binds to components. You can make changes that do not change binds, such as adding display text.