Deleting service requests

You can use Lookup Service Requests to delete one or more service requests.

Note: You can't delete service requests if they're linked to associated records, such as work orders.
  1. Select Customer Service > Service Request > Lookup Service Request.
  2. Look up the service requests that you want to delete.
  3. Select each request that you want to delete in the Service Request Lookup Results grid.
  4. Click Action and select Delete Service Request(s).
    Infor Public Sector shows a dialog box asking you to confirm that you want to delete the service requests.
  5. Click Yes.