Completing incident tasks

As incident tasks are completed, you can record the date and time each task was completed, the employee who completed the task, and any additional comments. You can complete tasks individually or in bulk.

  1. Load the incident you want into the Incident InfoViewer.
    You can open an incident in the InfoViewer by clicking the correct Incident # link on any form that shows the link, such as Lookup Incidents.
  2. Select the Tasks tab.
  3. To complete all tasks, click the Complete All link above the Tasks grid.
  4. To complete selected tasks, select one or more tasks in the grid and click the Complete Selected link.
  5. Specify the date and time the selected tasks were completed in the Completed Date fields.
  6. Specify the employee ID for the employee who completed the tasks in the Completed By field.
  7. Provide any additional information about the completed tasks in the Comments field.
  8. Click Save.