You can use Check TO-DO List or Dispatch Inspector to unlink service requests in bulk. When you unlink service requests, Infor Public Sector removes the link between each request and its parent.
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In Check TO-DO List or Dispatch Inspector, look up the service requests that you want to unlink.
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In the Service Request Results grid, select each service request that you want to unlink.
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Click Action and select Unlink Service Requests.
Infor Public Sector removes the link between each selected child service request and its parent.