Portal configuration

Use the Portal Configuration tab to define settings for the service request type in Infor Rhythm for Civics. Rhythm for Civics is a cloud-based web portal for Infor Public Sector. You can specify these settings:

• Select the Show in Portal check box if you want service requests of this type to be shown in Rhythm for Civics.
• The Allow Submission check box indicates whether service requests of this type can be submitted through the portal.
• Select the Is Public check box to show service requests to members of the public.
• In the Portal Description field you can specify an alternative description of the service request type to be displayed in Rhythm for Civics.
• Use the Portal Instructions field to provide instructions for submitting service requests of this type. The instructions will be displayed for users in the portal site.

Finally, you can use the Log Generation Links grid to define custom links that will be displayed in Rhythm for Civics so users can add log entries to service requests. For each link you can specify the link text, the type of log to be added, and optional instructions for the portal user.

See the Infor Rhythm for Civics Administration Guide for more information.