Defining an initial milestone

For Infor Public Sector to advance an application through its permitting process and to automatically add fees, reviews, and other items to an application, the application type must have an initial milestone.

  1. Select Planing > Setup > Application Workflow.
  2. In the Application Types tree, browse to the Milestones node for the correct application type.
  3. Right-click the Milestones node and select Create a Milestone.
  4. Type a name for the milestone in the Milestone field.
    The name must be unique within the application type but can be reused in other application types.
  5. Select the Initial Application Milestone check box.
  6. Under Next Milestone, specify the milestone that follows the current milestone within your permitting process.
    If the next milestone will always follow the current milestone, specify the name of that milestone in the Default Next Milestone field. If you want Infor Public Sector to calculate the next milestone based on a formula, specify the name of the formula in the Next Milestone Formula field.
  7. Specify any other information about the milestone.
    You can indicate the application status that Infor Public Sector will assign to an application at this milestone, such as Open or None. You can select the type of status date that Infor Public Sector will use, such as Processed or None. Among other properties, you can specify 1 in the Display Order field so that Infor Public Sector shows this milestone first in the Application Types tree. You can also type any standard operating procedures that your agency should follow.
  8. Click Save.
  9. Define the necessary supporting information for the milestone.