Milestones

Individually, milestones define important points in the planning process for specific application types, such as when an application is filed or when reviews are conducted. Taken together, the milestones form the entire planning process for a specific application type, from initial filing to completion. Infor Public Sector automatically moves applications through each milestone defined in its application type and can stop an application from moving from one milestone to another based on criteria that you define.

You use the Milestones node in the Application Types tree to define each milestone that an application type might pass through. A milestone typically consists of information about the milestone that follows it and a list of the status checks that control whether an application can advance to the next milestone. When defining the next milestone, you can specify a fixed milestone or write a formula to calculate what the next milestone should be. You can indicate that a milestone is the first or last in the planning process and define standard operating procedures that members of your agency should follow for an application that is in that milestone. This information is displayed throughout Planning when you view information about an application's milestone. You can also associate a milestone with application details, condition types, fee types, inspection types, review types, and hearing types. These associations indicate when Infor Public Sector should add an application detail, condition, fee, inspection, review, or hearing to an application.