Performing a supervisor override

Depending on the license type, a supervisor with the correct permission in Access Control can advance a license application to the next milestone even if it hasn't passed all the status checks for the current one. Supervisor overrides must first be enabled for the license type in License Workflow. To perform an override, a user must be granted the Supervisor Override permission for the license type (found under the "license type" > License > View License > Action Menu node in the Permissions tree).

  1. Load the license you want in the License InfoViewer.
  2. Click Action and select Supervisor Override.
  3. Specify your user name and password in the Supervisor Override dialog box.
    If the logged in user has the necessary permission to perform a supervisor override for this license type, Infor Public Sector will fill in the user name and password automatically.
  4. Click Save.
    Infor Public Sector advances the license to the next milestone, disregarding any unmet status checks for the current one.