License overview

Infor Public Sector handles the licensing processes for all of your agency's business licenses, starting from the time a customer files an application.

When a customer applies for a license, you fill out an application that records contact information for each applicant, the kind of business the applicant plans to start, and its location. Infor Public Sector then assigns a license number that you and others in your agency can use to track it throughout the licensing process.

Before issuing a license, your agency may require reviews, such as background checks or zoning reviews. Your agency may also require inspections, such as fire and health inspections. You can use Infor Public Sector to schedule and record the results of these reviews and inspections. You can place conditions on the license that must be satisfied for the licensing process to continue. You can also calculate and charge fees throughout the licensing process.

Infor Public Sector provides several tools that you can use to track licenses. You can use the License lookups to search for licenses, reviews, and inspections. After you locate the information you want, you can use InfoViewers to update existing licenses, reviews, and inspections. When working with business licenses, you can view a license's location on a map by clicking the Map Drawer button.