Status checks

Status checks determine when a case can advance to the next milestone.

Each status check defines a condition that will prevent a case from advancing from the current milestone, such as an unpaid fee or an incomplete inspection.

Whenever you check the status of a case, Infor Public Sector first searches for the types of records specified by the status checks, such as reviews and inspections, then checks the specified status or result codes. For example, if you specify Electrical as the inspection type and Failed as the result, the status check will look for failed electrical inspections. If any of the conditions specified by the status checks are found, the case won't advance to the next milestone.

Note: Changing or deleting an existing status check will cause errors wherever it has already been used. If you change or delete a status check, you must update any references to it throughout your system.