Defining a hearing detail

You can define a hearing detail for a case type or for a specific milestone.

  1. Select Code Enforcement > Setup > Case Workflow.
  2. In the Case Types tree, browse to the hearing details for the correct case type or milestone.
  3. Click Add above the Hearing Detail Types grid.
  4. Provide a brief description of the hearing detail in the Description field.
  5. In the Name of Detail Page field, load the detail page that this detail will use.

    Click the popup button to the right of the Name of Detail Page field.

    • To use a new page, select Create New Page, click Next, and create your page in the Page Builder.
    • To use an existing page, select Use Existing Page, select the correct detail page from the Inspection Detail Types popup, and click Select.

    In the Name of Detail Page field, Infor Public Sector shows the detail that you either created or selected. After a page is displayed in this field, you can modify it by clicking the field's popup button again, selecting Edit Existing Page, and clicking Next. Infor Public Sector loads the detail page into the Page Editor where you can modify it. When you're finished, click Save. You can also delete a detail page by clicking the field's popup button, selecting Delete Page, and clicking Next. Note that you can modify and delete detail pages only if no applications currently include details based on those pages.

  6. Specify the date members of your agency can start using the detail in the Effective Date field.
  7. Specify any other information about the hearing detail.
    You can use the Add On Condition Formula field to specify a formula that calculates whether the hearing detail is added. If the Add On Condition is satisfied or if no Add On Condition is specified, Infor Public Sector adds the detail to the hearing. You can select the Shown in Start Case check box to direct Infor Public Sector to show this detail when members of your agency first start a case of this type. You can also use the Display Order field to indicate the order in which the hearing detail should be displayed in relation to other hearing details.
  8. Click Save.
    Infor Public Sector saves the hearing detail to the case type and shows it in the grid. If you specified a milestone, the detail is also displayed in the grid for the Hearing node under that milestone.
  9. When you're finished defining hearing details, click Close and set up access control for each detail.