Editing a start case constraint

Constraints in Case Workflow define the basic characteristics of the information that can be recorded for a case, such as whether certain information is required or display-only. You can define constraints for milestones or for case types without milestones. These constraints affect the behavior of fields in the Start Case process.

See Constraint items.

  1. Select Code Enforcement > Setup > Case Workflow.
  2. In the Case Types tree, browse to the constraints for the correct case type.
  3. Click the Constraints node.
  4. Enable editing in the grid and select the constraint item you want to edit.
    Infor Public Sector changes the item's Setting field into a list.
  5. Select the correct option from the Setting list.
  6. Click Save.