Milestones

Taken as a group, milestones form the entire permitting process for each application type your agency uses. Milestones can also determine when Infor Public Sector automatically adds conditions, fees, inspections, or reviews to an application.

Infor Public Sector automatically moves applications through each milestone defined in its application type and can stop an application from moving from one milestone to another based on criteria that you define.

A milestone typically consists of information about the milestone that follows it and a list of the status checks that control whether an application can advance to the next milestone. When defining the next milestone, you can specify a fixed milestone or write a formula to calculate what the next milestone should be. You can indicate that a milestone is the first or last in the permitting process and define standard operating procedures that members of your agency should follow for an application that is in that milestone.

You can also associate a milestone with required licenses, application details, condition types, fee types, inspection types, and review types. These associations indicate when Infor Public Sector should add a license requirement, application detail, condition, fee, inspection, or review to an application.