Billing transactions

Infor Public Sector uses several types of transactions to record all movements of funds in billing accounts.

Some transactions are added by the user, such as line item charges and adjustments, while others are added automatically by Infor Public Sector behind the scenes, such as a credit for a customer's overpayment.

Infor Public Sector tracks deposit transactions separately because they’re different from other kinds of transactions in key ways. For example, deposit transactions don’t affect the daily balance or bill-and-pay cycle of an account. Also, a typical non-deposit transaction, such as a line item charge or an account credit to offset overbilling, consists of two steps: (1) The agency bills the customer, and (2) the customer pays the agency. A typical deposit, on the other hand, also includes a third step: (3) The agency returns the deposit to the customer after a time.