Creating an identity-based account

  1. Select Billing > Manage Account.
  2. Specify this information:
    Account Type
    If you know what type of account you want to create, select it from the list.
    Last, First, MI
    Specify the name of the contact for whom you are creating the account.
  3. Click Search.
  4. Click Create Identity Based Account.
    A Confirmation dialog box is displayed, asking you to confirm that you want to create an account. If more than one identity-based account type is available, you can select the correct account type from the list.
  5. Click Yes.
  6. In the Create Account dialog box, gather the customer's information.
  7. Click OK.