Rerunning NSF payments

Unresolved payments are NSF payments that were successfully imported into Infor Public Sector, but for which Infor Public Sector was unable to complete NSF processing for one reason or another. For example, Infor Public Sector may have been unable to reverse a payment or generate an NSF fee due to an account number mismatch, or because the account is already closed. After you've investigated unresolved payments and corrected any problems, you can use the Rerun button to resolve them.

Select Billing > Payment > Lookup NSF Import.
Load the unresolved payments you want to rerun.
If you're searching an import file, select the Unresolved tab after you click Search. If you're searching individual payments, select Unresolved - Pending Reviewed or Unresolved - Reviewed from the Status list and then click Search.
Select each payment you want to rerun and click Rerun above the top right corner of the grid.
Infor Public Sector reruns the NSF process for each selected payment. If the process is successful, the payment is marked as resolved.