Searching an NSF import file

Infor Public Sector gives you two options to search for NSF payments. Select Search Individual Payments to search for NSF payments in the Infor Public Sector database. Select Search Import File if you want to search a selected NSF import file on the server.

  1. Select Billing > Payment > Lookup NSF Import.
  2. Click Search Import File.
  3. Specify the name of the NSF import file that you want to search.
    When you click the popup button for the Import File field, Infor Public Sector shows the DirectorySearch dialog box, which defaults to the directory specified in the File Path field. You can then select a file in this directory, or you can browse to a different directory.
  4. Click Search.
    Infor Public Sector searches the selected file and shows the results on three tabs. The Resolved tab shows payments that were successfully imported and reversed. The Unresolved tab shows payments that couldn't be reversed for some reason, such as an account number mismatch. The Exceptions tab, finally, shows payments that were imported with exceptions. You can use these tabs to review exceptions or unresolved payments, and to rerun unresolved payments once the problems have been addressed.