NSF payments

NSF (Non-Sufficient Funds) import is the process in which Infor Public Sector imports information on bill payments that were returned due to insufficient funds in customers' bank accounts.

The NSF information is contained in a data file that is delivered by the bank. For each returned payment, the data file includes information such as the account number, the amount of the payment, and the reason it was returned.

To import NSF payments you must specify the location of the import file and the template that will be used to map data in the import file to the Infor Public Sector database. Infor Public Sector then imports the NSF data, reverses each returned payment, and adds NSF fees for the customers' accounts, using your agency's NSF line item setup to calculate the fee amounts. Depending on the return reason codes, Infor Public Sector may also perform additional actions such as adding alerts or log entries to accounts. Use Lookup NSF Import to review the results.

Note: You can also use the Payment InfoViewer to reverse individual NSF payments.

See Reversing an NSF payment.